Terms and Conditions of use and sale
The following Terms and Conditions apply to sales made on the ITECH Store website only.
In these Terms and Conditions, the following words and phrases shall have the following meanings:
'Buyer' means the person, firm or company who purchases the goods from ITEC NETWORK SERVICES
'Company' means ITEC NETWORK SERVICES
'Contract' means the contract between the Company and the Buyer which shall incorporate these Terms and Conditions
'Goods' means any goods agreed in the accepted order form to be supplied by the Company to the Buyer
'Place of Delivery' means the place to which the goods are to be delivered
The terms 'Company', 'ITEC NETWORK SERVICES', 'ITECH' and 'Itechstore.com.au' may be interchangeable in this document. They all mean ITEC NETWORK SERVICES.
In these Terms and Conditions, reference to any statute or statutory provision shall be construed as a reference to such statute or statutory provision as amended, modified, re-enacted or replaced from time-to-time.
Conditions Relating to Your Use of ITECH
2. Your Account
If you use the website, you are responsible for maintaining the confidentiality of your account and password, and for restricting access to your computer to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur within your account or with your password. You should take all necessary steps to ensure that your password is kept confidential and secure and you should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner.
Please ensure that the details you provide us with are correct and complete, and inform us immediately of any changes to the information that you provided when registering. You can access and update much of the information you provided us with in the 'My Account' area of the website or by emailing sales.
ITECH reserves the right to refuse access to the website, terminate accounts, remove or edit content, or cancel orders at our discretion. If we cancel an order, it will be without charge to you.
4. Access to Itechstore.com.au
In order to maintain website reliability and integrity, maintenance works may need to take place regularly. Such works may affect your site usage, and may interrupt your access to the website. We will do our best to ensure that availability of the website will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Your access to the website may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services.
5. Licence for website access
This site and its web content, which includes but is not limited to, text, photographs, icons and all other images, are protected by copyright. Any copying, reproduction or adaptation of such copyright works for commercial purposes is strictly prohibited unless prior written authorisation is obtained from ITEC NETWORK SERVICES.
ITECH grants you a limited licence to access and make personal use of this website, but not to download (other than page caching) or modify it, or any portion of it, except with expressed written consent from the Company. This licence does not include any resale or commercial use of this website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this website or its contents; or any use of data mining, robots, or similar data gathering and extraction tools.
You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout or form) of ITECH's without expressed written consent. You may not use any meta-tags or any other "hidden text" using ITECH's names or trademarks without obtaining written authorisation from ITEC NETWORK SERVICES. Any unauthorised use terminates the permission or license granted by ITEC NETWORK SERVICES.
6. Your conduct
You must not use the website in a way that causes, or is likely to cause, the website, or access to it, to be interrupted, damaged or impaired in any way.
You understand that you, and not ITEC NETWORK SERVICES, are responsible for all electronic communications and content sent from your computer to us and you must use the website for lawful purposes only.
You must not use the website for any of the following:
for fraudulent purposes, or in connection with a criminal offence or other unlawful activity.
to send, use or reuse any material that is illegal, offensive, abusive, indecent, defamatory, obscene or menacing; or in breach of copyright, trademark, confidence, privacy or any other right; or is otherwise injurious to third parties; or objectionable; or which consists of or contains software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any "spam".
to cause annoyance, inconvenience or needless anxiety.
7. Comments, communications and other content
If you do post content or submit material, and unless we indicate otherwise, you grant ITECH a non-exclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant ITECH the right to use the name that you submit in connection with such content, if we choose. You exercise your right to be identified as the author of such content and your right to object to derogatory treatment of such content. You agree to perform all further acts necessary to waive any of the above rights, including the execution of deeds and documents, at the request of ITEC NETWORK SERVICES.
You own or otherwise control all of the rights to the content that you post provided that, at the date the content or material is submitted to ITEC NETWORK SERVICES: (i) the content and material is accurate; (ii) use of the content and material you supply does not breach any applicable ITECH policies or guidelines and will not cause injury to any person or entity (including that the content or material is not defamatory). You agree to indemnify ITEC NETWORK SERVICES for all claims brought by a third party against ITECH or its affiliates, arising out of, or in connection with, a breach of any of these Terms and Conditions.
8. Defamation claims
Since ITEC NETWORK SERVICES lists thousands of products for sale on the website and hosts reviews submitted by customers, it is not possible for us to be aware of the contents of each product listed for sale, or each comment or review that is displayed. Accordingly, ITEC NETWORK SERVICES operates on a "notice and takedown" basis. If you believe that any content or advertised sale on the website contains a defamatory statement, please notify us immediately by following our Notice and Procedure for Notifying of Defamatory Content. Once this procedure has been followed, ITEC NETWORK SERVICES will make all reasonable endeavours to remove the defamatory content within a reasonable time.
9. Copyright and database rights
All content included on the website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of ITEC NETWORK SERVICES or its content suppliers. The compilation of all content on this website is the exclusive property of ITEC NETWORK SERVICES . All software used on this website is the property of ITEC NETWORK SERVICES .
You may not systematically extract and/or re-utilise parts of the contents of the website without ITEC NETWORK SERVICES's expressed written consent. In particular, you may not utilise any data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilisation of any substantial parts of this website, without ITEC NETWORK SERVICES's expressed written consent. You also may not create and/or publish your own database that features substantial (e.g. our prices and product listings) parts of this website without ITEC NETWORK SERVICES's expressed written consent.
10. Copyright claims
ITEC NETWORK SERVICES respects the intellectual property of others. If you believe that your work has been copied in a way that constitutes as copyright infringement, please follow our Notice and Procedure for Making Claims of Copyright Infringement.
All trademarks not owned by ITEC NETWORK SERVICES that appear on this website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by ITECH.
Conditions Relating to the Sale of products to You From ITECH
12. The contract
The contract shall be based on these Terms and Conditions to the exclusion of all other terms and conditions, including any such terms and conditions that are purported to be included or applied by the buyer.
No terms and conditions contained in the confirmation of order, purchase order or other document of the buyer will form part of the contract.
When you place an order to purchase a product from ITECH, we will send you an e-mail confirming receipt of your order and containing the details of your order. Your order represents the purchase of a product which is accepted by us when we send e-mail confirmation of a dispatched product (the "Dispatch Confirmation E-mail"). That acceptance will be complete at the time we send the Dispatch Confirmation E-mail to you. Any products on the same order which we have not confirmed in a Dispatch Confirmation E-mail do not form part of that contract.
Please review our Returns Policy, which applies to products purchased from us. Details of this statutory right and an explanation of how to exercise it are provided in the order confirmation e-mail and in the Returns Policy.
14. Availability and Pricing
We list the availability and shipping estimates for all products sold on our website on each product’s information page. Although we do try to keep as much as stock we can at our warehouse however due to unforeseen circumstances we sometimes do run out of stock. You may contact us and check the inventory level before placing order. Please note that the dispatch estimates are just that. They are not guaranteed dispatch times and should not be relied upon as such.
As we process your order, we will try our best and inform you by email if any product/s on your order turns out to be unavailable. If you do not hear from us within the estimated dispatch time mentioned on the product page, we request that you chat with us online during business hours to check the status of your order. In such situations, you may choose to change the product of similar kind of your choice for the price on the website or cancel the order with us for a full refund (if payment has been cleared).
*** ITECH will not be liable to compensate in any form for delays in processing or in rare situations where the products become unavailable or cannot be shipped within the estimated times.
The price for the goods shall, unless otherwise agreed, be the price set out on the dispatch confirmation. The price for the goods quoted on the website shall be exclusive of all costs of carriage and insurance and applicable import Tax/GST and duty which the buyer shall pay in addition for further information regarding this please see the Australian Customs Web Site. The relevant shipping and insurance costs will be calculated at checkout point. Despite our best efforts, a small number of the thousands of products in our catalogue may be mispriced. Rest assured however that we verify the prices as part of our dispatch procedure. If a product's correct price is lower than our stated price, we charge the lower amount and send you the product. If a product's correct price is higher than our stated price, we will, at our discretion, either give you the option of reconfirming your order at the correct price or cancel your order with full refund and notify you of such cancellation. In the event that you do not reconfirm the order at the correct price within a designated deadline, we will cancel your order and you will receive a full refund.
Any dates specified by ITECH for delivery of the goods are intended to be an estimate only. If no date is specified for delivery of the goods, delivery shall be within a reasonable time.
Subject to the other provisions of these Terms and Conditions, ITECH shall not be liable for any loss, whether direct or consequential, economic or loss of profits or otherwise, arising directly or indirectly out of any delay in the delivery of the goods. Nor will any delay entitle the buyer to terminate or rescind the contract unless the delay exceeds 60 days.
16. Risk and ownership of the goods
Risk in the goods shall pass to the buyer upon delivery.
Ownership of the goods shall not pass to the buyer until ITECH has received full, cleared funds of the sum due to ITECH for purchased goods, and all other sums which are or may become due to ITECH from the buyer on any account.
Until ownership of the goods have passed to the buyer, the buyer shall:
hold the goods on a fiduciary basis as the Company's bailee;
store the goods separately from all other goods in such a way that they remain identifiable as the Company's property;
not destroy or deface any identifying marks on the goods or packaging;
keep the goods in satisfactory condition, as noted on the Company's policy, and hold any proceeds that may come from the Company's insurance in trust and not mix them with any other money
ITECH accepts payments with Paypal, credit cards via Worldpay and Direct Deposit to our NAB account for orders from customers. For the Direct Deposit option, payments shall not be deemed to have taken place until the receipt from the Company has been issued to confirm payment as received. Invoices with payment overdue by 7 days or longer may be cancelled by ITECH without prior notice.
When ordering goods from ITEC NETWORK SERVICES, overseas deliveries may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you, unless otherwise stated in the order confirmation.
Unless stated otherwise, all goods sold by ITEC NETWORK SERVICES on the website carry a 12 Month Warranty.
If the buyer wishes to make a claim under this warranty, the buyer shall give written notice to ITECH or its agents within 30 days of the discovery of the defect and give ITECH or its agents reasonable opportunity to inspect the goods in question.
ITECH shall not be liable for any damage if the buyer makes any further use of the goods after giving notice, or if they alter or repair the goods without permission from ITECH or its agents.
ITECH's liability under the warranty shall be limited to repairing or replacing the goods in question, or refunding the price of such goods.
Please refer to ITECH 12 months limited warranty terms and conditions for more details.
Conditions Relating to Both Your Use of ITECH and Sales to You
ITEC NETWORK SERVICES does not sell products to persons under the age of 18, although we do sell children's products for purchase by adults. If you are under 18, you may use ITECH only with the involvement of a parent or guardian.
21. Electronic communications
When you visit ITECH or send e-mails to us, you are communicating with us electronically. We communicate with you by e-mail or by posting notices on the website. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. This condition does not affect your statutory rights.
22. Losses and Limitation of Liability
The Company's liability in contract, tort or otherwise arising out of the subject matter of the Contract shall not exceed the total value of the goods delivered under the terms and ITECH shall, under no circumstances, be liable to the buyer for any consequential, indirect or economic loss or damages.
ITEC NETWORK SERVICES will be responsible for any losses you suffer as a result of us breaching these conditions, if the losses were reasonably foreseeable to both you and us when you commenced using the website, or a contract for the sale of goods by us to you was formed. We will not be responsible for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, gooITECHll or wasted expenditure) or any other indirect or consequential loss that was not reasonably foreseeable to both you and us when you commenced using the website or when a contract for the sale of goods by us to you was formed.
23. Alteration of Service or Amendments to the Conditions
We reserve the right to make changes to our website, policies, and these Conditions of Use & Sale at any time. You will be subject to the policies of Conditions of Use & Sale in force at the time that you use the website or when you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions are deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.
24. Events beyond our reasonable control (Force Majeure)
We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.
If either party is subject to an event of Force Majeure, that is circumstances outside of reasonable control (including, but not limited to war, fire, industrial disputes or civil commotion) the other party must be notified and the first party's obligations under these Terms shall be suspended until the other party is notified that such an event has ended.
If you breach these conditions and we take no action, we will still be entitled to use our rights in any other situation where you breach these conditions.
26. Governing law and jurisdiction
If any part of these Terms and Conditions is found to be void or unenforceable by any Court of competent jurisdiction, such part shall be severed from these Terms and Conditions. They will otherwise remain in full force and effect.
27. Our details
ITECH and Itechstore.com.au are the trading names for ITEC NETWORK SERVICES incorporated in Hong Kong.